Kia Motors has initiated a recall affecting approximately 74,469 Sorento SUVs from the 2024 and 2025 model years due to a software issue that may cause the low-beam headlights and taillights to malfunction.
Issue Details:
The problem originates from a software error in the Body Domain Control Unit (BDC). Under certain conditions, this glitch can lead to a temporary loss of illumination in both the low-beam headlights and taillights, posing a significant safety risk by reducing vehicle visibility. According to the NHTSA documents, Sorentos produced on or after September 19, 2024, Sorento Hybrids produced beginning on July 19, 2024, and Sorento PHEV models produced starting on June 20, 2024, are equipped with updated BDC software from the factory.
Affected Models:
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2024-2025 Kia Sorento: Manufactured between December 7, 2023, and September 18, 2024.
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2025 Kia Sorento Hybrid: Produced from March 4, 2024, to July 18, 2024.
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2025 Kia Sorento Plug-in Hybrid: Built between April 2, 2024, and June 19, 2024.
Resolution Plan:
Kia will address the issue by updating the BDC software in the affected vehicles. Owners will be notified by mail starting February 21, 2025, with instructions to bring their vehicles to authorized dealerships for the complimentary software update.
Owner Guidance:
Owners of the specified Sorento models should anticipate receiving notification letters with detailed instructions. For additional information or immediate concerns, owners can contact Kia customer service at 1 (877) 542-2886, referencing recall number SC331. Alternatively, the National Highway Traffic Safety Administration (NHTSA) can be reached at 888-327-4236 or through their website to check vehicle identification numbers (VINs) for recall status.
This recall underscores the importance of promptly addressing software-related issues that can impact vehicle safety. Kia's proactive approach aims to ensure the well-being of its customers by rectifying the headlight and taillight malfunction through a straightforward software update.
Sources:
https://www.caranddriver.com/news/a63456675/kia-sorento-headlight-taillight-recall/